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Welcome to Vetsone IT. Helping your practice with IT
Vetsone IT is a Veterinary business IT solutions company based in Australia.
The company is entirely Australian owned by practitioners working actively in
the profession. See the About Us link for more details.
Our aim is to
provide technology solutions to Veterinarians so that they can provide
exceptional care and service to their customers/patients, and provide solutions
that optimise the performance of their practice.
We have been supporting the Veterinary Industry for 20 years with
IT and can provide a wide range of services on request.
What is IT?
Today, the term information technology has ballooned to
encompass many aspects of computing and technology, and the term has
become very recognizable. The information technology umbrella can be
quite large, covering many fields. IT professionals perform a variety of
duties that range from installing applications to designing complex
computer networks and information databases. A few of the duties that IT
professionals perform may include data management, networking,
engineering computer hardware, database and software design, as well as
the management and administration of entire systems.
When computer and communications technologies are combined, the
result is information technology, or "infotech". Information
technology is a general term that describes any technology that
helps to produce, manipulate, store, communicate, and/or disseminate
information. Presumably, when speaking of Information Technology (IT) as
a whole, it is noted that the use of computers and information are
associated.
From a Veterinary point of view the uses of IT are considerable, often
entering areas that have not previously been thought of as being
"computer" related:
- Practice Management software, almost always involving the use of
a network
- easy transmission of case histories via e-mail to interested
parties. We simply send these as PDF atttachments.
- use of the Internet for research or simply checking an animal on
a Microchip database
- Digital Photography, optionally including storage of the image
with a computer patient record.
- Digital Radiography with associated storage of images and even
transmission of these to specialist referral centres.
- use of the Internet for telephone calls using VOIP technology.
This is an excellent way to increase the utilisation of your
broadband service to save significant amounts of money on these
calls.
- SMS messaging direct from computer, to improve the communication
with clients and also save on mobile phone call costs. We use a
small software on the Reception Desktop to send these message.
Return messages are directed to our normal landline and are viewable
with the telephone handsets that we have.
- CCTV monitoring of clinic areas including hospital cage areas
with images saved to hard-drive for follow up checking. Good systems
will allow real time image viewing including access via the
Internet.
There are bound to be many other uses that practices can find. All
will be making use of some form of IT.
We are Agents for:
We provide Assistance with:
- Computer installations and networking, including wireless networking. We do NOT sell computers, preferring to configure and obtain DELL servers, desktops and laptops for our customers. These are always configured with 3 year onsite warranty from DELL.
- Configuration of Terminal Servers specifically for Veterinary
usage. Most IT companies will configure servers as if you have a
regular office and that is not particularly useful in most clinics.
In fact most will not even know what a Terminal Server does!
- Remote support services of existing hardware and software using broadband remote access software.
- Broadband installation and utilisation including assessing the
most cost efficient ISP and arranging transfer to new supplier. See
details about Exetel
- Creating Virtual Private Network(VPN) between premises or from home to clinic, to allow secure remote access to a central server.
- Supply and installation of VOIP telephone systems, to take advantage of extremely inexpensive call costs available using this technology. We have seen telephone costs drop by hundreds of dollars per month using VOIP.
- Clinic security using CCTV and remote software for off-site
access. This can also provide patient monitoring during non working
hours.
Contact us for more details of what we can do for you.
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